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	<title>Johan van Zijl &#187; CRM</title>
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	<link>http://johanvanzijl.com</link>
	<description>Mostly SAP related...</description>
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		<title>SAP CRM 7.0 Due</title>
		<link>http://johanvanzijl.com/articles/sap-crm-70-due/</link>
		<comments>http://johanvanzijl.com/articles/sap-crm-70-due/#comments</comments>
		<pubDate>Tue, 11 Nov 2008 04:45:17 +0000</pubDate>
		<dc:creator>johanvz</dc:creator>
				<category><![CDATA[SAP CRM]]></category>
		<category><![CDATA[CRM]]></category>
		<category><![CDATA[Ramp up]]></category>
		<category><![CDATA[SAP CRM 7.0]]></category>

		<guid isPermaLink="false">http://johanvanzijl.com/?p=167</guid>
		<description><![CDATA[CRM 7.0 is due to start ramp up on 21 November 2008. There has been some significant enhancements in the following areas: Interaction Centre &#8211; Lean Interaction Record and optimization for high-volume use IT Service Desk and Accounting Interaction Centre Scenarios Increased Personalization and Improved UI Tools Marketing -&#62; Loyalty Management and Improved TPM A [...]]]></description>
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		<title>WDJ looks like CRM!</title>
		<link>http://johanvanzijl.com/articles/wdj-looks-like-crm/</link>
		<comments>http://johanvanzijl.com/articles/wdj-looks-like-crm/#comments</comments>
		<pubDate>Fri, 31 Oct 2008 06:42:34 +0000</pubDate>
		<dc:creator>johanvz</dc:creator>
				<category><![CDATA[BSP]]></category>
		<category><![CDATA[SAP CRM]]></category>
		<category><![CDATA[CRM]]></category>
		<category><![CDATA[JAVA]]></category>
		<category><![CDATA[Web Dynpro]]></category>

		<guid isPermaLink="false">http://johanvanzijl.com/?p=164</guid>
		<description><![CDATA[This presentation just popped into my inbox. It describes the new features in SAP NetWeaver 7.1 CE&#8217;s Web Dypro Java. But the screens in the presentation looks exactly like CRM 2007 screens! Interesting, considering CRM 2007 has been available for almost a year now and is built on ABAP/BSP and not even WebDynpro. Mmm&#8230;The same [...]]]></description>
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		<title>CRM Users aren&#8217;t Wimps</title>
		<link>http://johanvanzijl.com/articles/crm-users-arent-wimps/</link>
		<comments>http://johanvanzijl.com/articles/crm-users-arent-wimps/#comments</comments>
		<pubDate>Sat, 26 Jan 2008 23:15:25 +0000</pubDate>
		<dc:creator>johanvz</dc:creator>
				<category><![CDATA[CRM]]></category>

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		<description><![CDATA[I found the clip below on YouTube a while ago. There is a lot of truth and a lot to debate in this ad. Being slightly biased, all I will say for now is don&#8217;t go for the rotten fish. One of the things that struck me was how different this &#8220;user&#8221; is to what [...]]]></description>
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